Privacy Policy

Last updated: 21 September 2026

At Blooming Tales, we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we look after your personal data when you visit our website and tells you about your privacy rights.

1. Information we collect

We only collect the personal data you voluntarily provide to us when you fill out a contact form on our website. This includes your name, email address, phone number, and any details you provide about your event or enquiry. We do not use cookies or similar tracking technologies to collect any additional personal data.

2. How we use your information

We use your personal data exclusively to respond to your enquiries, provide the floral services you request, and communicate with you regarding your bookings. We will never use your information for unrelated marketing purposes without your explicit consent.

3. Legal basis for processing

Our legal basis for processing your personal data is our legitimate interest in responding to your communications and providing our services to you. If you place an order, the processing is necessary for the performance of a contract with you.

4. Data sharing and security

We do not sell, rent, or trade your personal data with any third parties. Your information is securely stored and only accessed by our team to manage your enquiry. We may share your data with essential service providers, such as our email hosting platform, solely for the purpose of communicating with you.

5. Data retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for. This includes satisfying any legal, accounting, or reporting requirements. If your enquiry does not result in a booking, we will securely delete your data after a reasonable period.

6. Your legal rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data. These include the right to request access to your data, request correction of any mistakes, request erasure of your data, object to processing, and request the transfer of your data.

7. Contact us

If you have any questions about this privacy policy or wish to exercise any of your legal rights, please contact us directly using the contact forms provided on our website.